OS problems can result from a combination of hardware, software, and network issues. Computer technicians must be able to analyze the problem and determine the cause of the error to repair the computer. This process is called troubleshooting.
What is a system troubleshooting?
Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again.
How do I troubleshoot Microsoft Windows operating system?
To run a troubleshooter:
- Select Start > Settings > Update & Security > Troubleshoot, or select the Find troubleshooters shortcut at the end of this topic.
- Select the type of troubleshooting you want to do, then select Run the troubleshooter.
- Allow the troubleshooter to run and then answer any questions on the screen.
What is basic computer troubleshooting?
Basic Computer Troubleshooting for at-Home Users
- Check Your Connections. The smartest thing you can do when you run into a computer issue at home is to check your connections, first. …
- Write Down Error Messages. …
- Use the Process of Elimination. …
- Turn the System off and On. …
- Check for Updates.
What are the 5 basic troubleshooting steps for a computer?
The Five Steps of Troubleshooting
- Information Gathering.
- Analysis and Planning.
- Implementation of a solution.
- Assessment of the effectiveness of the solution.
- Documentation of the incident.
What are examples of troubleshooting?
Basic troubleshooting guide
- My computer freezes or is behaving strangely. Try restarting your computer. …
- My computer doesn’t power up. …
- Nothing appears on the monitor. …
- Non-system disk or disk error at boot. …
- Keyboard/mouse does not work.
What are the 7 troubleshooting steps?
The steps are: identify the problem, establish a theory of probable cause, test the theory, establish a plan (including any effects of the plan), implement the plan, verify full system functionality, and—as a final step—document everything.
How do I fix my operating system?
To restore the operating system to an earlier point in time, follow these steps:
- Click Start. …
- In the System Restore dialog box, click Choose a different restore point, and then click Next.
- In the list of restore points, click a restore point that was created before you began to experience the issue, and then click Next.
How do I fix a crashed operating system?
If you don’t know the cause of the crash, you can try the following methods to narrow down and fix PC crashing.
- Method 1: Reboot your computer.
- Method 2: Make sure your CPU works properly.
- Method 3: Boot in Safe Mode.
- Method 4: Update your drivers.
- Method 5: Run System File Checker.
What causes Operating system not found?
When a PC is booting, the BIOS tries to find a operating system on a hard drive to boot from. However, if it is unable to find one, then an “Operating system not found” error is displayed. It may be caused by an error in BIOS configuration, a faulty hard drive, or a damaged Master Boot Record.
What are the basic steps of troubleshooting?
The troubleshooting process steps are as follows:
- Identify the problem.
- Establish a theory of probable cause.
- Test the theory to determine the cause.
- Establish a plan of action to resolve the problem and implement the solution.
- Verify full system functionality and, if applicable, implement preventive measures.
What are the six steps in the troubleshooting process?
The six steps of troubleshooting.
- Identify the problem. …
- Establish a theory of probable cause. …
- Test probable cause theory to determine actual cause. …
- Establish an action plan and execute the plan. …
- Verify full system functionality. …
- Document the process.
What are troubleshooting skills?
In simple words, troubleshooting skills are the problem solving abilities of a person. … Ideal troubleshooting skills mean you begin with gathering maximum information to define the actual problem, and provide the best possible solution by generating and evaluating all possible solutions.
Which is the first step in general troubleshooting?
9.2 General Steps to Troubleshoot an Issue
- Identify the symptom: Identify the Type of Issue. Find the problem area. …
- Eliminate non-issues: Make sure the correct patches, drivers, and operating systems are installed. …
- Find the cause: Check for typical causes in the area. …
- Find the fix: Find a possible workaround.
How do I check my computer for problems?
On the laptop, press the Windows key + R keys, to run command. In the command box, type in ‘mdsched.exe’ and press ‘OK’. It will pop-up a window which will check for memory issues. It will prompt you to either check the problem that instant or after you switch on the laptop the next time.